Mission Support Services
Seguridad, seguimiento 24/7 y soporte integral para organizaciones con personal desplazado en cualquier parte del mundo
Cuando una organización desplaza personal al extranjero, el éxito de la misión depende de mucho más que la logística. ACK3 proporciona un servicio integral de Mission Support Services que combina seguridad, coordinación operativa, seguimiento 24/7, asistencia local y apoyo permanente antes, durante y después del desplazamiento. Desde proyectos educativos y humanitarios hasta operaciones corporativas, infraestructuras críticas o despliegues en entornos complejos, ayudamos a que las personas puedan desarrollar su misión con la máxima seguridad, continuidad y capacidad de respuesta ante cualquier incidencia.
The ACK3 Global Security Operations Center (GSOC) provides continuous 24/7 monitoring, intelligence and operational support to protect personnel, assets and missions anywhere in the world. Combining advanced technology with experienced security analysts, our GSOC monitors emerging threats, tracks personnel and movements, assesses incidents in real time and coordinates the appropriate response when support is required. Integrated with the ACK3 Travel Risk Monitor, it centralizes alerts, communications, geolocation and operational information within a single secure environment, enabling faster decisions and more effective incident management.
Strengthen your Duty of Care with permanent monitoring, real-time intelligence, rapid response capabilities and actionable reporting designed to protect your people and maintain operational continuity in complex and rapidly changing environments.
Much more than a
travel risk platform.
We provide the intelligence, technology and human support required to protect your people and maintain operational continuity anywhere in the world.
Every international deployment involves uncertainty. ACK3 Mission Support Services bring together security intelligence, mission planning, real-time monitoring, personnel tracking, local assistance and 24/7 operational support within a single integrated service.
One security ecosystem supporting every phase of your mission.
ACK3 accompanies organizations before, during and after each deployment. Our specialists assess the operating environment, prepare personnel, monitor movements, identify emerging threats and coordinate the response when an incident occurs.
Assess and prepare
We identify the threats, vulnerabilities and operational requirements that may affect the deployment before personnel enter the field.
- Country and project risk assessments
- Go / Conditional Go / No Go recommendations
- Route and area assessments
- Pre-travel security briefings
- Emergency and evacuation planning
Monitor and support
Our Security Operations Center maintains permanent visibility of personnel, movements and emerging threats throughout the deployment.
- 24/7 GSOC mission monitoring
- Personnel tracking and geolocation
- Real-time security alerts
- Journey management and check-ins
- Emergency coordination and reach-back support
Review and improve
Each deployment generates knowledge that can improve future decisions, procedures and organizational resilience.
- Mission debriefing
- Incident and activity reporting
- Movement and alert history analysis
- Lessons learned
- Security recommendations
What is the ACK3 Travel Risk Monitor?
The first part of the ACK3 Travel Risk Monitor (TRM) is a cutting-edge platform designed to manage and mitigate risks associated with employee travel. It provides organizations with comprehensive tools and features to monitor employee locations, assess potential risks, and communicate vital information in real-time.
Our TRM integrates advanced technology with global security databases to offer organizations a centralized hub for ensuring the safety and security of their employees, no matter where they are in the world.
How does your company ensure Duty of Care in the global mobility of your employees?
Are you aware of the security situation in the areas where your expatriates work? TRM platform supports organizations to fulfill their Duty of Care obligations, particularly in managing the safety and security of employees working abroad.
Some screenshots from the TRM user perspectivePlatform components
- Web portal: Gain real-time insights into essential security data through a single access point.
- Mobile application: Access security features and receive alerts on the go, including emergency assistance.
With our travel monitor technology, organizations can proactively identify and respond to potential threats, provide timely assistance to employees in emergencies, and maintain compliance with data security regulations. It is a versatile solution suitable for businesses of all sizes and industries, offering scalability, customization, and ease of use.
Track automatic alerts for employees and facilities
-
Add your company facilities and connected people.
-
Automate alerts based on the location of your company facilities.
-
Allow all employees to be notified of the incident and confirm their status.
ACK3 Travel Risk Monitor is not just a platform; it’s your partner in ensuring the safety and security of your employees wherever they go. You can travel with confidence, knowing that you have a comprehensive solution to manage risks and keep your employees safe.
Tracking Monitoring and Geolocator
The Tracking Monitoring and Geolocator is the second part of the ACK3 TRM. It is a state-of-the-art platform designed to consolidate tracking data and alerts from various devices into a single, user-friendly interface. It empowers organizations to effectively monitor the whereabouts of their personnel and respond promptly to any emergencies or critical situations.
Benefits: Keeping your people safe
- Matrix: Visualize tracking information from all your personnel and devices on a customizable map. Edit and review nearby assets, secure locations, and geofences. Consolidate critical information for quick access during emergencies.
- Collaborate: Enable users to share critical information easily and collaborate with colleagues working in remote teams through a shared, centralized view of data.
- Respond: Swiftly respond to real-time alerts triggered by individuals in your care. Manage and review emergency alarms and promptly identify and resolve critical situations.
Features: Saving lives globally
1. Matrix screen: Access a comprehensive view of tracking data and alerts on a single screen, allowing for quick and efficient monitoring and response.
2. Alerts: Receive real-time emergency alerts and customize them based on geofence locations, time, and asset criticality. Non-report alarms automatically trigger alerts if individuals or assets fail to check in as scheduled. Get notified if an asset exceeds speed limits in specific locations.
3. Notifications: Manage critical events with customizable in-app alerts and trigger bulk SMS and email notifications to your team, ensuring everyone stays informed.
4. Geofences: Define geographical boundaries to add context to your map and trigger alerts when individuals or assets enter or leave designated areas.
5. Points of interest: Plot work sites, hospitals, or other important locations alongside tracking data to provide additional context. Monitor asset proximity to points of interest for enhanced situational awareness.
6. Messages: Communicate directly with individuals or groups via the in-app messaging platform or SMS, enhancing communication during emergencies.
7. History: Access a timeline of past critical events to evaluate, learn, and plan responses. Review movement history to gain insights into how individuals have dealt with previous situations.
Security Operations Center (SOC)
Why choose ACK3 Travel Risk Monitor?
Characteristics
- High usability: Enjoy the highest user adoption rate in the market.
- Data security: Trusted by multinational corporations for data security.
- Privacy: Flexible privacy settings build trust among employees.
- Cost-effective: Scalable pricing model to suit your organization’s needs.
- Integrations: Easily integrate with third-party systems and APIs.
- Vendor agnostic: Choose from a range of providers or add your own.
- Onboarding support: Proven onboarding process with dedicated support.
Unique value propositions
- Location-based alerts: Relevant alerts of current and future locations.
- Custom content: Deliver personalized content to employees based on their travel destinations and risk levels.
- Global partner network: Access a global network.
- Security analysis: Benefit from ACK3’s powerful analysis department for strategic security insights.
- The ACK3 SOC 24/7 ad-hoc support.
In essence, the ACK3 Travel Risk Monitor is more than just a platform; it’s a comprehensive risk management solution that empowers organizations to protect their most valuable assets—their employees—during travel and beyond with the 24/7 ACK3’s SOC support.
Curious about the 2026 world's state?
Explore the Global Risk Map!
Contact us
Are you interested in the ACK3 Mission Support Services services?
Get in touch with us by completing the form below: