Fernando Mazarro

Corporate Resilience & HEAT Coordinator

Fernando Mazarro is the Lead HEAT Instructor at ACK3, bringing more than 20 years of experience in security and protection across conflict zones and high-risk environments. His extensive background and expertise ensure that participants receive practical, experience-based training designed to prepare them for operating in VUCA environments (Volatility, Uncertainty, Complexity and Ambiguity).

Fernando has held key security and protection roles within humanitarian missions and has delivered training programs for NGO personnel across multiple countries. His experience includes the design and implementation of security protocols, incident management, and the promotion of a strong organizational security culture in challenging and high-risk environments.

Among his core competencies are incident management and risk assessment, ensuring that field teams are prepared to respond effectively during crisis situations. He also possesses expertise in negotiation, first aid, stress management under pressure, weapons awareness, response protocols for attacks and kidnappings, navigation skills and facility security. Fernando combines a solid theoretical foundation with extensive practical experience, making him the ideal instructor to equip participants with the skills and confidence required to operate safely and effectively in hostile environments.

Education

Diploma in Security for VUCA Environments – International Location Safety (2020)
Diploma in Security, Protection and Humanitarian Assistance – Institute of Studies on Conflict and Humanitarian Action (IECAH)
HEAT Diploma – Norwegian Refugee Council (2017)
Diploma in Operational Field Security – AECID and CONGDE (2014)
Diploma in NGOs, International Cooperation and Humanitarian Assistance – Complutense University of Madrid (2002)